Privacy Policy

Updated in 2026/09/07

This Privacy Policy explains how Shenzhen Weilaifanshi Technology Limited (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use ComeDrama, including its mobile application, website, content, features, and related services (collectively, the “Service”).

By using the Service, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the Service, we may collect the following categories of information.

Account Information

When you create an account or use account-related features, we may collect:

  • Email address;
  • Name or username;
  • Account identifiers;
  • Login and authentication information; and
  • Information provided through a supported third-party login service.

Information You Provide

We may collect information you voluntarily provide when you:

  • Contact customer support;
  • Submit a request or feedback;
  • Participate in surveys or promotions; or
  • Use interactive or account-related features.

This information may include the content of your communications and any information you choose to provide.

Usage and Device Data

When you use the Service, we may automatically collect:

  • IP address;
  • Device type, model, and identifiers;
  • Operating system and app version;
  • Browser type and language;
  • Mobile network information;
  • Pages, screens, and features you access;
  • App installations, launches, and session duration;
  • Interactions with content and features;
  • Crash logs, performance data, and diagnostic information; and
  • The date and time of your activities.

Advertising Identifiers

Where permitted by applicable law and your device settings or consent choices, we may collect advertising identifiers, such as the Google Advertising ID or Apple’s Identifier for Advertisers.

We may use these identifiers to:

  • Measure advertising performance;
  • Understand whether an advertisement resulted in an installation or other action;
  • Improve advertising campaigns;
  • Prevent advertising fraud; and
  • Provide or measure personalized advertising where permitted.

You can limit or reset advertising identifiers through your device settings. Where required, we will request permission before accessing or using an advertising identifier.

Purchase Information

If you make an in-app purchase, payment is processed by the Apple App Store, Google Play, or another applicable payment platform.

We do not directly collect or store your full payment card information. We may receive purchase-related information, such as:

  • Product or subscription purchased;
  • Transaction identifier;
  • Purchase status;
  • Subscription status;
  • Purchase date; and
  • Country or region associated with the transaction.

We use this information to provide purchased content, manage subscriptions and Coins, prevent fraud, and respond to purchase-related requests.

2. Third-Party Login Services

The Service may allow you to create an account or sign in using:

  • Google; or
  • Apple.

When you use a third-party login service, we may receive information authorized by you and provided by that service, such as your name, email address, and account identifier.

The information available to us depends on your settings and the third-party service’s policies.

3. Cookies and Similar Technologies

Our Website may use cookies, pixels, web beacons, and similar technologies to:

  • Keep you signed in;
  • Remember your preferences;
  • Provide essential Website functions;
  • Understand how the Website is used;
  • Measure performance; and
  • Improve the Service.

Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a specified period.

You may configure your browser to refuse or delete cookies. However, some Website features may not function properly without essential cookies.

4. Analytics and Advertising Services

We may use third-party service providers to understand how the Service is used, identify technical issues, measure advertising, and improve the user experience.

Microsoft Clarity

Our Website may use Microsoft Clarity to collect information about how users interact with the Website.

This information may include:

  • Clicks, scrolling, and mouse movements;
  • Page navigation and visibility;
  • Session and performance information;
  • Browser and device information; and
  • Script, image, or technical errors.

Microsoft Clarity may use cookies and similar technologies to provide behavioral metrics, heatmaps, and session replay. Sensitive information is intended to be masked or excluded from recordings.

Information processed by Microsoft is subject to Microsoft’s applicable privacy terms.

Facebook SDK

Our mobile application may use the Facebook SDK to support analytics, advertising measurement, and campaign optimization.

Depending on your device settings and permissions, the Facebook SDK may collect:

  • Device and operating system information;
  • IP address;
  • Advertising identifiers;
  • App installations and launches;
  • Feature usage;
  • In-app purchase events; and
  • Crash or performance information.

Information processed through the Facebook SDK is subject to Meta’s applicable privacy terms.

Firebase Cloud Messaging

We may use Firebase Cloud Messaging, a service provided by Google, to send push notifications.

Firebase Cloud Messaging may generate and process a device registration token that allows notifications to be delivered to your device.

We may use push notifications to:

  • Provide important updates and announcements;
  • Inform you about new content or features;
  • Send reminders related to your activity; and
  • Provide other relevant Service communications.

You can disable push notifications through your device or application settings.

Firebase Crashlytics

We may use Firebase Crashlytics, a service provided by Google, to identify and resolve crashes and technical problems.

Crashlytics may collect:

  • Crash logs and stack traces;
  • Device model and operating system version;
  • App version;
  • Device and app status at the time of a crash; and
  • Other diagnostic and performance information.

We use this information to improve the stability, security, and performance of the Service. Crashlytics data is not used by us to provide personalized advertising.

5. How We Use Information

We may use collected information to:

  • Provide, operate, and maintain the Service;
  • Create and manage accounts;
  • Authenticate users and secure accounts;
  • Provide interactive stories, content, and features;
  • Process and verify purchases, subscriptions, and Coins;
  • Save preferences, progress, and account history;
  • Send service messages and push notifications;
  • Respond to questions, requests, and customer support inquiries;
  • Analyze how the Service is used;
  • Diagnose crashes and technical problems;
  • Improve the design, content, performance, and functionality of the Service;
  • Measure and optimize advertising campaigns;
  • Provide personalized advertising where permitted;
  • Prevent fraud, abuse, and unauthorized activity;
  • Enforce our Terms of Use;
  • Comply with legal obligations; and
  • Protect the rights, safety, and security of users, the Company, and others.

We may also use aggregated or de-identified information that does not reasonably identify you for analytics, research, and service improvement.

6. How We Share Information

We may share information in the following circumstances.

Service Providers

We may share information with providers that help us operate the Service, including providers of:

  • Cloud hosting and data storage;
  • Account authentication;
  • Analytics;
  • Crash reporting;
  • Push notifications;
  • Advertising measurement;
  • Customer support; and
  • Payment and subscription services.

These providers may process information only as necessary to provide services to us and subject to their contractual or legal obligations.

App Stores and Payment Platforms

We may exchange transaction and subscription information with the Apple App Store, Google Play, or another applicable payment platform to process purchases, verify entitlements, prevent fraud, and handle refunds or purchase-related requests.

Affiliates

We may share information with companies that control, are controlled by, or are under common control with us, where reasonably necessary to operate and improve the Service.

Business Transfers

Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

Legal and Safety Reasons

We may disclose information where reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request;
  • Enforce our agreements and policies;
  • Detect or investigate fraud, abuse, security incidents, or unlawful activity;
  • Protect the rights or property of the Company; or
  • Protect the safety of users or the public.

With Your Direction or Consent

We may share information for another purpose when you direct us to do so or provide consent.

We do not sell your Personal Data for money. Certain advertising or analytics activities may be treated as “sharing” or “targeted advertising” under the laws of some jurisdictions. Where applicable, you may exercise the choices provided by your device, the Service, or applicable law.

7. Data Retention

We retain Personal Data only for as long as reasonably necessary to:

  • Provide and maintain the Service;
  • Keep your account active;
  • Complete transactions and maintain required financial records;
  • Fulfill the purposes described in this Privacy Policy;
  • Resolve disputes;
  • Prevent fraud or abuse;
  • Enforce our agreements; and
  • Comply with legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely isolate it.

8. International Data Transfers

Your information may be processed or stored in countries or regions other than where you live. These locations may have different data protection laws.

Where required by applicable law, we use reasonable contractual, organizational, and technical measures to protect information transferred internationally.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system is completely secure. We cannot guarantee the absolute security of your information.

You are responsible for keeping your account credentials secure and for notifying us if you suspect unauthorized access to your account.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access Personal Data we hold about you;
  • Correct inaccurate or incomplete information;
  • Request deletion of your Personal Data;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is based on consent;
  • Request a portable copy of certain information; and
  • Submit a complaint to an applicable data protection authority.

These rights may be limited by applicable law. We may need to verify your identity before completing a request.

You may also manage certain privacy choices through:

  • Your account settings;
  • Your device permissions;
  • Your notification settings;
  • Your advertising identifier settings; and
  • Your browser’s cookie settings.

11. Account and Data Deletion

You may request deletion of your account and associated data through the account settings available within the Service or by contacting us using the details below.

You may also be able to delete certain information, such as chat history, viewing history, or interactive story progress, without deleting your entire account.

After an account deletion request is completed, you may lose access to:

  • Account information;
  • Saved progress and preferences;
  • Chat or interaction history;
  • Unused Coins; and
  • Other information associated with your account.

We may retain certain information where reasonably necessary to comply with legal obligations, maintain transaction records, prevent fraud, resolve disputes, or enforce our agreements.

Deleting your account does not automatically cancel an active subscription. Subscriptions purchased through the Apple App Store or Google Play must be cancelled through the applicable app store.

12. Push Notifications

If you enable push notifications, we may send you service updates, reminders, announcements, and information about new content or features.

You can disable push notifications at any time through your device or application settings.

Disabling push notifications does not prevent us from sending essential communications by other available means where necessary to operate or secure your account.

13. Children’s Privacy

The Service is intended only for users who are at least 18 years old.

We do not knowingly collect Personal Data from anyone under the age of 13. If we learn that we have collected Personal Data from a child under 13 without legally valid authorization, we will take reasonable steps to delete it.

If you believe that a child has provided Personal Data through the Service, please contact us using the details below.

14. Third-Party Links

The Service may contain links to websites, applications, or services operated by third parties.

We do not control and are not responsible for the content, security, or privacy practices of third-party services. We encourage you to review the privacy policies of third-party services before providing them with information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to the Service, our data practices, legal requirements, or technology.

When changes are made, we will update the “Updated” date at the top of this page. Where required by applicable law, we will provide additional notice before material changes take effect.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions or requests regarding this Privacy Policy or your Personal Data, please contact us:

Email: contact@comedrama.com